We provide an excellent standard of concierge service

Ramesses’s stringent recruitment process includes layers of interviews and pre-screening, hands-on practical training, and education on community-specific details which are standardized and documented. Mobile Patrol Supervisors regularly visit concierge security personnel at Ramesses clients to provide ongoing training and support, ensure policy compliance, and assist in emergencies.

Ramesses is committed to ensuring the best condominium concierge services for individual client needs.

Ramesses’s Condominium Concierge services provide residential Ramesses communities a blend of security with class. They are the first people seen when entering a condominium; their image represents the community. Ramesses concierges provide a personal touch for residents, guests, and visitors: they welcome residents home with a smile, learn their names and preferences, and attend to security matters and “front desk” customer service. Thanks to their familiarity with the unique culture of each Ramesses, they are often the first to notice signs of security issues, and are a good source of support for Property Managers and Boards of Directors.

The professional appearance of concierge security personnel adds a sense of luxury to any condominium, giving residents a taste of the hotel experience. A professional concierge team improves safety and provides peace of mind.

A high standard of living

Concierges provide an excellent standard of condominium customer service and wide variety of services to residents and guests, including:

  • Amenity reservations

  • Elevator bookings

  • Package and parcel transfer

  • Verification and access control for visitors

  • Monitoring security footage

  • Responding to fires, floods, leaks, etc

  • Patrolling the premises, responding to weaknesses in security, and preventing or reporting property damage

Peace of Mind

In addition to their role in enhancing resident experiences, Ramesses concierges also help reduce the load on Property Managers. They can provide administrative support, assist with day-to-day operational tasks, and serve as a liaison between residents, contractors, guests, Property Management, and the Board of Directors.

Ramesses’s Services are flexible, and can be tailored to suit client needs, providing the best condominium security for every property.

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